District Goods customer service hours are Monday - Friday (9:00a.m. - 5p.m. AEST)

Any inquiries made over the weekend will be answered ASAP the following Monday.

If you have any issues regarding placing an order or with products you have already received:

please contact with your ORDER NUMBER in the subject.


Shipping - U.S. / A.U.S - International

  • Orders will ship within 1-3 business days of your order
  • You should receive the package within 7 business days of day shipped
  • We will do all we can to ensure your order is delivered on time - District Goods cannot be held responsible for events beyond our control
  • You will receive an email with your tracking number when your package is shipped

*Please make sure your name, shipping/billing address, and all info is correct. District Goods cannot be held responsible for events beyond our control such as service delays, lost packages, or stolen items etc.