District Goods customer service hours are Monday - Friday (9:00a.m. - 5p.m. AEST)
Any inquiries made over the weekend will be answered ASAP the following Monday.
If you have any issues regarding placing an order or with products you have already received:
please contact firstname.lastname@example.org with your ORDER NUMBER in the subject.
Shipping - U.S. / A.U.S - International
- Orders will ship within 1-3 business days of your order
- You should receive the package within 7 business days of day shipped
- We will do all we can to ensure your order is delivered on time - District Goods cannot be held responsible for events beyond our control
- You will receive an email with your tracking number when your package is shipped
*Please make sure your name, shipping/billing address, and all info is correct. District Goods cannot be held responsible for events beyond our control such as service delays, lost packages, or stolen items etc.